Here are a few questions we've been asked lately... do you have another one? Let us know!
Who owns Rockport Candle Company?
Rockport Candle Company was started by friends and former Rockport High School classmates Christina (Chadwick) Willcox and Bryan McKay and their families.
Why did you open a candle shop?
The candle company was originally Bryan's big idea, which he tirelessly pitched to Christina over several months. He had the knowledge and capability to start a business, but needed someone willing and able to figure out the science of creating the scented candles. Christina didn't agree to the plan until she realized that these candles could be special... IF they reminded folks of Rockport - this unique and special place that she had recently moved back to. These candles would be a perfectly portable way to take home (or give) a little bit of Rockport... something handmade in Rockport, featuring fragrances reminiscent of our life by the sea.
Where and how are the candles made?
All of our candles are handcrafted here in Rockport by both Christina and Bryan. We use a special soy-based wax blend, high quality fragrances and essential oils, and lead-free cotton wicks.
Where is your shop located?
Our cozy little shop is at 45 Bearskin Neck in Rockport - just 3 doors down from Roy Moore Lobster. Please stop in and say "hello" if you're in the area! We carry a variety of locally-created, handmade jewelry, sea glass art, and other gifts in addition to our candles. Check our hours on Facebook. We do close in the Winter after Christmas, and reopen in the Spring.
How do you name your candles?
Our candles are truly inspired by our lives by the sea here in Rockport. Some of them are named after places that are special to us, like Millbrook Meadow, and some are a reflection of a memory of growing up here, like Salt Water Taffy. Others were created to remind us of favorite seaside moments, like Sweet Buttered Lobstah, Cuppa Chowdah, Storm at Sea, or Summer Girl. Still others recall memories with family and friends, such as Cozy Cottage, Cocktails by the Fire, or Seaside Holiday. Our candle names are what make us unique and make us truly all about Rockport!
Why do you number your candles?
We started to number our candle scents as a way to keep track of them during the long testing process before we opened our shop... which is why we are missing many numbers. Not all of them made the cut! We decided to keep the number system because it looks cool (especially on the lids of our travel tins) and it still helps us with tracking. You can use either the number or the name to let us know what your favorites are!
What kind of candle containers do you use?
Our Classic Jar candles are hand-poured into double old fashioned glasses made in the USA, and our Tall Jar is a larger version of the same. The sturdy, weighted bottom make them ideal to reuse as drinking glasses or storage jars after your candle is finished and the remaining wax residue has been cleaned out. Our rugged travel tins are made of steel and have raised feet to keep your surfaces cool. They are also made in the USA.
What kind of candle wax do you use?
We use a special soy wax blend that we believe has the best of everything we value in a high-quality, handcrafted candle: great "cold throw" (what you smell before the candle is lit, to give you an idea of what it will smell like when it is lit), amazing and long-lasting "hot throw" (what the candle smells like while it's burning), a clean, slow burn, and beautiful colors. We think you'll find the quality of our candles is on par with more expensive luxury brands.
Why are there "wet spots" or the appearance of air pockets in my candle?
The wet spots that you see are not really wet spots. These spots are caused by shrinkage and air bubbles that occur as the wax is cooling inside the container. Part of the wax pulls away from the jar, giving it this particular look. This is not a defect but a typical occurrence when creating with natural waxes. It is common even in expensive candle lines. It in no way affects the quality or burnability of the candle.
How can I avoid "tunnel burn?"
When you burn your candle for the first time, try to leave it lit long enough to create a full "melt pool." Our candles are 3" in diameter, so aim for the first burn to last about 3 hours so the wax melts evenly across the top of the candle (one hour per inch diameter). After that initial burn, your candle should not tunnel, even if future burn times are much shorter.
Will you be introducing new candle fragrances?
Yes, occasionally we do introduce new candle scents. We have special seasonal candles that are released at different times of the year, as well. Stay tuned here or on our Facebook page for announcements of new candle scents as they are introduced.
Do you give to charitable organizations?
We believe in supporting local groups who are making a difference in our community. For the last two years we have introduced special annual fundraiser candles to benefit both Rockport's Fireworks Fund (Rockport Fireworks are in August) and Rockport's Christmas Tree Committee (available in November & December). The Christmas Tree Committee is the group that provides food baskets to elderly, housebound, and ill residents on Christmas morning, and also makes treat bags for children who visit Santa at Dock Square on Christmas morning. We also recently offered a fundraiser candle for Millbrook Meadow to benefit the restoration of our in-town park. All of the proceeds from each of these special candles is donated to the respective group. Thank you for your support!
Is your Rockport shop going to close for the Winter?
If you've ever been to Rockport, you know that many shops and restaurants close down in the winter when the tourists go home. Unfortunately our shop is not heated, so we will have to do the same! We are open until Christmas and then will reopen in the Spring. Of course you can always order online, here on this website. We will be continuing to create our candles during the off-season, and you can shop for them in person at Rockport Inn and Suites or at Gloucester's Beauport Hotel in their gift shop. You can also always find updates about Rockport Candle Company on Facebook.
Do you have a question not answered here? Please reach out by clicking on the navy blue CONTACT US tab below!